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This section of our Website sets out our General Terms and Conditions of Sale including our full delivery and returns process. It is the buyer's responsibility to read the Terms & Conditions carefully, which are outlined below
Descriptions
Beloved Perfumes is a business where we strive to be as accurate as possible in all product descriptions however we do not guarantee our descriptions are accurate, complete, or error-free. The information, pricing and descriptions are thus subject to change without notice and we reserve the right to cancel any orders associated with an error.
Please note that a fragrance bottles shape/size/features may vary depending on size or type (EDTS, EDPS etc) or may be completely changed/updated over time. If you feel you have received a product that is not as described, please contact us at info@belovedperfumes.com for warrant on an exchange/refund.
To order, simply browse throughout our selection of products and add your desired products into your basket. You may update the item quantity, remove an item or add any additional items into your basket at any given time. If you cannot find a particular product you are looking for, please email us at info@belovedperfumes.com and we will do our best to fulfil your request.
Once you have completed your shopping, proceed to the Checkout page where you will be prompted to log into your existing account or to create an account for first time users. From here you will need to make the payment and confirm your order. You will then receive a confirmation e-mail containing your unique order number.
Payment Details
You can pay for products using the following payment options: Credit/Debit Cards, Paypal, Revolut. Unfortunately we do not accept cheque s, bank transfers or postal orders.
If you have an objection to any of these payment methods, please email us info@belovedperfumes.com and we will try to arrange an alternative payment method.
Beloved Perfumes reserves the right to request further identification for additional security reference checks such as telephone/ID verification.
Domestic (within Ireland) deliveries:
All items are professionally packaged and are usually dispatched within 24-48 hours of payment clearance, with the exception of weekends and public holidays where they will be dispatched on the next business day. Peak periods such as Christmas, Valentine's Day, Mother's/Father's Day and sale periods may also cause dispatch delay.
We offer delivery service provided by An Post, for a charge of 6.00 euro for order under 100 euro and delivery time between 1-3 working days .
International (Worldwide) deliveries:
Beloved Perfumes also ship the products outside of Ireland with an extra charge for delivery.
At Beloved Perfumes, we guarantee a full money back refund or exchange subject to the following conditions:
· The goods must be unopened and unused
· The goods must be in the same condition in which you have received them
· The goods must be returned with a valid receipt within 30 days of purchase
· Please note that we DO NOT refund/exchange for any issues associated with personal fragrance taste.
If you find a product to be defective once opened you will be provided with a full refund/exchange upon inspection. All defective products must be returned within 30 days, after that period they will not be accepted for a refund/exchange..
For all returns, please email us at: info@belovedperfumes.com with your name, email address, order number and reason for return and will inform you of a return address and any refund details. All returns are inspected within 24 hours of return and if warranted, refunds issued immediately after that.
Unfortunately, due to the set-up of our payment gateway we are unable to cancel an order once it has been placed so lease be carefully when you place your order.
Once your order is placed we are unable to accept any changes to the order regarding the delivery address.
All products featured on our website are subject to availability but on the rare occasion a product might be out of stock and if you order and make a payment, you will be contacted immediately via email or telephone and you will be given the option of refund, exchange or to place a product on back-order.
Privacy and protection of any personal information is taken seriously at Beloved Perfumes. We do not sell, rent or distribute your personal information to third parties and comply with the requirements of The General Data Protection Regulation (EU) 2016/679 (GDPR)